2012 Outlook Study (November 2012) The 2012 Outlook Study provides AIA members with an overview of the current aftermarket industry, as well as forecasts and trends that will impact the aftermarket in the future. The study is compiled using a variety of secondary and primary research, including personal interviews and input from AIA members. The Study forecasts growth for the aftermarket, and identifies a number of opportunities as well as industry threats. As with any industry, the aftermarket is undergoing some market shifts and changes. The purpose of the Outlook Study is to provide information and resources to members for you to use in your own business planning.
2010 Outlook Study The 2010 Outlook Study provides AIA members with an overview of the current aftermarket industry, as well as forecasts and trends that will impact the aftermarket in the future. The study is compiled using a variety of secondary and primary research, including personal interviews and input from AIA members. The Study forecasts growth for the aftermarket, and identifies a number of opportunities as well as industry threats. As with any industry, the aftermarket is undergoing some market shifts and changes. The purpose of the Outlook Study is to provide information and resources to members for you to use in your own business planning.
2010 Canadian Automotive Service & Repair Shop Survey: Benchmarking Performance (March 2010) How do repair shops in Canada measure up? This report analyzes a recent survey by AIA Canada and establishes some key performance indicators for the automotive service and repair industry by identifying the average sales, size, scope, productivity, mean transaction value and profitability of a mechanical repair shop in Canada. The conclusions drawn in this report were based on a limited number of responses but were of significant enough interest to warrant publication to AIA Canada’s website. The results posted are considered valuable as observations only and no statistical significance can be attributed to the document or results. These observations may be used or not at the discretion of the reader. However, the survey produced results that are of importance and will therefore form the basis of a similar future version that can reach the required statistical significance to allow general conclusions to be drawn.
2009 Canadian Business Benchmarks for Jobbers Survey AIA is pleased to announce the results of the 2009 Canadian Business Benchmarks for Jobbers survey. Special thanks to our partners in this endeavour: the Business Information Group, the Automotive Aftermarket E-Learning Centre Ltd. and the AIA Market Research Committee
2007 Outlook Study The 2007 Outlook Study provides AIA members with an overview of the current aftermarket industry, as well as forecasts and trends that will impact the aftermarket in the future. The study is compiled using a variety of secondary and primary research, including personal interviews and input from AIA members. The Study forecasts growth for the aftermarket, and identifies a number of opportunities as well as industry threats. As with any industry, the aftermarket is undergoing some market shifts and changes. The purpose of the Outlook Study is to provide information and resources to members for you to use in your own business planning.
2005 Outlook Study The 2005 Outlook Study provides AIA members with an overview of the current aftermarket industry, as well as forecasts and trends that will impact the aftermarket in the future. The study is compiled using a variety of secondary and primary research, including personal interviews and input from AIA members. The Study forecasts growth for the aftermarket, and identifies a number of opportunities as well as industry threats. As with any industry, the aftermarket is undergoing some market shifts and changes. The purpose of the Outlook Study is to provide information and resources to members for you to use in your own business planning.
Arizona and California: Identifying the Aftermarket Opportunities (March 2007) Arizona and California are both significant U.S. states in terms of economic strength, size of the population, vehicles in operation and the automotive aftermarket. While California is ranked first compared to all other states in these areas, Arizona is showing great expansion and is one of the key growth areas in the United States.
This report is divided into two main sections based on the state and each follows a similar structure. An overview of the state is followed by an analysis of vehicle registrations. The size and structure of the state's automotive aftermarket is then analyzed. The section concludes with a look at the supply side characteristics of the respective state's aftermarket. This completes the analysis of Arizona, while California's greenhouse gas emission reduction initiatives are also considered.
Overview of the Florida and Texas Aftermarket Ever wondered how much of an untapped market there is in the United States for your Aftermarket organization? This report provides a detailed overview of Florida and Texas. Find out what the current markets look like in terms of demographics. Who are the major aftermarket players and what is influencing their economies? How many sku's would you need to distribute product? Find out about the vehicle fleet size and types of vehicles on the road.
Environmental Best Practices Report - Shifting into High Gear - the Benefits of Pollution Prevention Practices in the Automotive Aftermarket AIA has published "Shifting into High Gear - the Benefits of Pollution Prevention Practices in the Automotive Aftermarket". The report is unique in that it not only measured how well environmental best practices in the automotive aftermarket are currently being implemented, but it also has documented current best practices for dealing with a variety of common waste streams.
Automotive Industry Review & Business Scan: Make the Connection AIA engaged consultants to provide the Association with a high level view of what is happening in general with the Canadian economy and the automotive industry -- to provide a strategic look at trends.
Installers Key to Ecommerce Integration in the Aftermarket AIA is pleased to announce the publication of "Ecommerce in the Canadian Automotive Aftermarket".
Export Markets Automotive Industry in India The far-reaching economic reforms undertaken since 1991 have unleashed the growth potential of the Indian economy. A series of "Second Generation Reforms" aimed at deregulating the country and stimulating foreign investment have moved India firmly into the front ranks of the rapidly growing Asia Pacific region. This report provides an overview of opportunities in India
The Training Culture in the Automotive Aftermarket Industry in Canada AIA is pleased to announce the release of a training study entitled, "The Training Culture in the Automotive Aftermarket Industry in Canada." The goal of the study is to provide information necessary to develop the tools to encourage and engage automotive aftermarket businesses in continuous learning and training.
Customer Relations Management Almost 95% of automotive repair and service outlets maintain a customer database, and close to 90% track their customers' service history. These are just some of the positive findings of an AIA Customer Relations Management (CRM) study. The report details the current practices of customer service and customer retention within the automotive repair and service sector.
Prep for the Future - Issues and Challenges Facing the Canadian Collision Repair Sector The Canadian collision repair industry is a complex mix of organizations, individual companies and employees working in virtually every area of the country. Like many other industry sectors, the collision repair industry is undergoing a period of dramatic and significant change; a change caused by technological advancements, shifting demographics, a changing marketplace and other key factors. An industry-wide study of the key human resource issues and challenges facing the industry was undertaken in 1999 and the early part of 2000.
Used Vehicle Market in Canada One of the primary objectives of The Used Vehicle Market in Canada study was to improve understanding of the size of the used vehicle market, and to clarify the respective shares held by new vehicle dealers (their used car departments), independent used vehicle dealers and private (or casual) sellers (individual to individual).
Competing Without a Net: The Future of the Canadian Automotive Industry (Prepared by the Council for Automotive Human Resources, April 2008) The Council for Automotive Human Resources (CAHR) commissioned a study of the Canadian automotive and vehicle manufacturing industry. The study focused on three sets of overall objectives, namely:
To identify and analyze the human resource challenges and requirements for the automotive and vehicle manufacturing sector;
To obtain a baseline of labour market information that can be used in future sector studies and evaluations of sector programs and project activities; and
To contribute to a discussion on key human resource issues in the Canadian automotive sector.
The study is forward looking in order to assist the industry to create a common perspective of the future; to understand the existing and emerging human resource issues; and to establish a means of mitigating anticipated challenges while building on the strengths of the sector.
Consumer Research Consumers are asked about their purchases during the previous calendar month. Respondents report details about the type and nature of their purchases in a survey administered via the Internet. The results provide AIA members with a better understanding, nationally and regionally, of key consumer decisions such as:
Automotive products purchased
Automotive services purchased
Mode of installation - DIY/DIFM
Category, brand and retailer unit purchase share trends
Consumer and vehicle demographics
Quantity purchased
Reasons for brand purchased/service Channel selection
Satisfaction levels and future purchase intent
Understanding the motivators behind consumer's behaviour will help the whole aftermarket make better, more informed decisions. 2005 marked the first year that AIA provided consumer data to all members. Continuation of this area of research is part of our ongoing commitment to be the Voice and the Resource for the automotive aftermarket.
