The cost of inaction: What will happen if we do not speak up for the auto care sector?

Canada’s auto care sector is a cornerstone of the national economy, generating $43.9 billion in economic activity and providing essential services that keep vehicles safe, reliable, and on the road—yet this ecosystem faces growing pressure. Without coordinated advocacy, the sector risks losing the autonomy and competitiveness that have long defined it. The consequences of inaction are not speculative—they are emerging now, and they will accelerate if the industry does not mobilize. 

A future defined by reduced autonomy 

As vehicles become increasingly software-driven and connected, access to repair data, tools, and digital resources plays a much larger role in how service is delivered. Original equipment manufacturers (OEMs) have made significant advancements in developing these systems, and naturally, much of the information required to service modern vehicles originates with them.  

However, without clear, collaborative frameworks and supportive legislation, independent auto care businesses may find it more challenging to obtain timely access to certain information necessary for efficient repairs. 

In such a scenario, independent auto care service providers could experience: 

• Limited access to essential diagnostic details, which may create delays or restrict their ability to service the full range of vehicle technologies. 

• Greater reliance on OEM systems and processes, influencing how shops source parts, manage workflow, and maintain service flexibility. 

• Competitive pressure, as fewer independent facilities are equipped to handle increasingly complex vehicle platforms. 

These challenges not only affect business operations but can also narrow consumer choice and create inefficiencies in the broader repair ecosystem. 

Market share pressure and revenue risk 

The Canadian auto care sector represents a significant portion of the national economy, supporting thousands of businesses and communities. Any reduction in the ability of independents to service vehicles effectively has measurable financial implications. 

Even a modest decline in independent market share—for example, a five per cent shift resulting from data access barriers or operational delays—could translate into billions of dollars in unrealized revenue over time. As business flows increasingly through limited service channels, the opportunity for independents to win back that work becomes more difficult. 

For many small and medium-sized repair shops, which operate within competitive and cost-sensitive environments, such shifts can be particularly challenging. Over the long term, communities may see fewer local service providers, reducing availability and convenience for drivers. 

Why collective advocacy matters now 

Efforts such as the right to repair campaign are designed to address these concerns directly. They aim to secure fair, consistent access to the data and tools that independents need to compete. Legislative action is advancing, but it requires continued industry engagement to maintain momentum and ensure that future regulations reflect the realities of modern repair work. 

Remaining silent allows others to define the future of the sector. Speaking up ensures that independents retain the ability to serve customers effectively and sustainably. 

Protecting the long-term viability of the auto care sector requires collective participation. To get involved, become a Grassroots Champion, where you can share the industry’s perspective with policymakers, and support coordinated advocacy efforts, or contact your Member of Parliament (MP) to voice your concerns. 

The cost of inaction is clear: diminished autonomy, increased market consolidation, and lost economic opportunity. By engaging now, the sector can help secure a stable, competitive, and fair repair landscape for the years ahead.