Jean-François Champagne, CAE
President and CEO – AIA Canada (2015-2025)
Tony Kuczynski
Mister Transmission
As I reflect on my time as Chair in 2025, I am proud of the continued strength and progress of AIA Canada and its members. This year carried a particularly important responsibility—one shared with the Board of Directors and the Board Executive Committee—as we undertook a comprehensive search for a new President and CEO, who began her term in 2026. This was a significant undertaking and a meaningful accomplishment, and its impact will be felt for years to come as it helps shape the future of AIA Canada, our members, and the broader auto care sector.
Advocacy remained a central focus throughout the year, with AIA Canada continuing to champion Right to Repair and actively engage governments, stakeholders, and industry partners across Canada and beyond. These efforts reinforced the Association’s role as a trusted voice for the industry and helped sustain momentum toward a fairer, more competitive marketplace.
We also remained deeply committed to supporting the industry through education, research, and connection. National events, training and up-skilling initiatives, and the delivery of timely, relevant industry research provided members with valuable opportunities to learn, collaborate, and make informed decisions as the sector continues to evolve.
I would like to sincerely thank the AIA Canada Board of Directors, volunteers, committees, divisions, and the AIA Canada team for their dedication and leadership, as well as our members for their continued engagement and support. As the Association looks ahead to its next chapter, including a leadership transition, I am confident in the resilience of our industry and the strong foundation we have built together. Serving as your Chair has been a true privilege, and I am grateful for the opportunity to help support the future of Canada’s auto care sector.
2025 has been a dynamic year for Canada’s auto care sector, marked by political shifts, trade uncertainty, and groundbreaking policy developments. From the federal election and escalating U.S. tariffs to Quebec’s new right to repair regulations and growing global collaboration, AIA Canada has remained at the forefront, advocating for our members and the auto care industry at large.
The top issues to highlight include:
In partnership with the Government of Ontario and Plug N’ Drive, the Innovation in Automotive Training program returned for another year, with four colleges across Ontario: Cambrian College, Conestoga College, Fanshawe College and Mohawk College. This program aims to address the industry’s labour and skills shortage through career exploration opportunities and up-skilling programs.
Over
90%
graduation rate
participants
AIA Canada’s research and knowledge products provide members with the strategic information they need to make sound business decisions. Our focus areas for 2025 were industry outlook, consumer attitudes, the right to repair, and emerging technologies.
AIA Canada’s Outlook Study is our flagship report, eagerly awaited by auto care professionals and executives. With a comprehensive data set and in-depth analysis, this report will help you make strategic decisions to grow your business.
AIA Canada commissioned Ernst & Young LLP (EY) to produce the Outlook Study, edition 2024-2025, and has been reviewed by a group of industry experts. This report contains insight and analysis on key issues for the Canadian auto care industry and includes market highlights and growth forecasting.
As part of the Consumer Behaviour Series, this report will take an in-depth look at the preferences and attitudes of Canadian vehicle owners regarding modern vehicle technology.
As part of the Consumer Behaviour Series, this report takes an in-depth look at the awareness Canadian vehicle owners have towards in-car data and what it means for servicing and maintaining their vehicle.
As part of the Consumer Behaviour Series, this report takes an in-depth look at the preferences and attitudes Canadian electric vehicle (EV) owners have towards maintenance and repair, choosing a service provider, and their knowledge about EV ownership and federal rebates.
As part of the Consumer Behaviour Series, this report takes an in-depth look at the preferences and attitudes Canadian vehicle owners have towards maintenance and repair, their perception of their own knowledge of maintenance repair, and how they prioritize it.
In 2025, we held numerous in-person events that focused on networking, learning, connecting, and driving the auto care industry forward.
Date: February 2025
Venue: Ten different trade schools across Quebec
Over 1000
students attended the sessions
The YPA Community hosted an exclusive mentorship event for members aged 45 and under, featuring rotating roundtable discussions with five industry leaders. Participants gained career insights, explored emerging trends, and expanded their professional networks.
Date: March 18, 2025
Venue: Delta Hotels by Marriott Toronto Airport & Conference Centre, Toronto, Ontario
40
attendees
This year, AIA Canada combined two key industry events—the AIA Canada National Conference and CCIF Toronto—bringing together industry players from across the country for two days of networking and learning. The event featured a networking reception and a range of insightful sessions led by subject-matter experts, covering industry trends, opportunities, and challenges.
Date: March 19 and 20, 2025
Venue: Delta Hotels by Marriott Toronto Airport & Conference Centre, Toronto, Ontario
888
attendees
The YPA Community hosted an exclusive virtual Town Hall for its members, featuring Emily Holtby, vice president of government relations at AIA Canada. She provided insights into the current political climate, emerging policies, tariffs, and their potential impact on the future of the auto care sector. The session offered attendees the opportunity to gain valuable information, ask questions, and stay informed in a rapidly evolving environment.
Date: June 24, 2025
Venue: Virtual
15
attendees
On October 1, AIA Canada hosted a live webinar on Quebec’s new right to repair regulation, providing practical guidance on its impact and the actions required by businesses. Participants heard from industry experts, asked questions, and received clear direction. The session was delivered in French and recorded.
Date: October 1, 2025
Venue: Virtual
105
attendees
AIA Canada hosted its highly anticipated networking event in Las Vegas, Nevada, during the AAPEX and SEMA trade shows at HaSalon at The Venetian Resort®. The evening brought together Canadian businesses for exceptional opportunities to build and strengthen meaningful connections across the industry.
Date: November 4, 2025
Venue: HaSalon at The Venetian® Resort Las Vegas, Las Vegas, Nevada
487
attendees
Organized in partnership with the Young Professionals in the Auto care sector (YPA) Committee, Student Aftermarket Day provided students from the Automotive Business School of Canada at Georgian College with the chance to learn about auto care sector careers with informative sessions and to make connections from several different companies across Canada’s auto care sector.
Date: November 19, 2025
Location: Georgian College, Automotive Business School of Canada, Barrie, Ontario
160
attendees
Throughout the day, students were able to network with industry professionals and present their ideas based on themes that are pertinent to industry issues, from training, marketing, infrastructure, to safety.
Date: November 26, 2025
Location: Southern Alberta Institute of Technology, Calgary, Alberta
25
attendees
Hosted by the Young professionals in the auto care sector (YPA) Community, this event featured an interactive professional development workshop, led by Kumar Saha, vice president (US), managing director (Canada) at Eucon Americas, followed by a networking reception. Throughout this event, attendees were able to learn about how to leverage AI in their day-to-day work processes and cultivate meaningful relationships with fellow young professionals across the industry.
Date: November 4, 2025
Venue: Drake Hotel, Toronto, Ontario
37
attendees
AIA Canada Quebec Division golf tournament
Date: May 29, 2025
Venue: Golf Le Grand Portneuf, Pont-Rouge, Quebec
121
attendees
AIA Canada British Columbia Division golf tournament
Date: August 10, 2025
Venue: Swaneset Bay Resort and Country Club, Pitt Meadows, British Columbia
44
attendees
AIA Canada Manitoba Division golf tournament
Date: September 4, 2025
Venue: Larters Golf and Country Club, Saint Andrews, Manitoba
71
attendees
AIA Canada Alberta Division golf tournament
Date: September 9, 2025
Venue: Alberta Springs Golf Resort, Red Deer, Alberta
43
attendees
Date: December 12, 2025
Venue: Viscount Gort Hotel Banquet and Conference Centre, Winnipeg, Manitoba
65
attendees
The Curbside Chat vodcast series returned for another year of insightful conversations with industry experts for season six.
The road ahead: Top trends in the auto care sector
Date: April 18, 2025
Host: Lorraine Sommerfeld
Guests: Bill Hanvey, CEO, Auto Care Association; Trevor Tennant, president, Piston Ring Service, and Matthew Growden, independent consultant
Future-proofing collision repair: Strategies for success
Date: May 21, 2025
Host: Lorraine Sommerfeld
Guests: Jim Bethune, CFO, CARSTAR Manitoba, and president of Bethune Consulting Services and Greg Wing, director of strategic partnerships, Simplicity Car Care
The culture shift: Attracting the next generation to auto care
Date: June 26, 2025
Host: Lorraine Sommerfeld
Guests: Karim Mouldi, immigration specialist at Canari Recruitment International, Tony Kuczynski, president and CEO of Mister Transmission, and Sophie Corriveau, automotive recruitment consultant at Auto-Jobs
Mentorship at work: Building the future of auto care
Date: September 26, 2025
Host: Lorraine Sommerfeld
Guests: Stephanie Cooney-Mann, general manager, UAP Inc., and Trevor Jones, vice president of sales, Mevotech
Retention in focus: Sustaining Canada’s auto care industry
Date: October 23, 2025
Host: Lorraine Sommerfeld
Guests: Chris Kinghorn, vice president of digital and sales enablement, UAP Inc., and Paul Prochilo, CEO, Simplicity Car Care
Next in motion: Future careers in auto care
Date: December 8, 2025
Host: Lorraine Sommerfeld
Guests: Mauricio Zelaya, partner and national economics leader at EY-Parthenon, and Mubasher Faruki, associate Dean at the British Columbia Institute of Technology (BCIT)
Over
289,000
website visits
Over
18,000
social media followers
Over
315,000
impressions on social media
Over
195,000
e-communications sent out with a click-through rate of 8% (surpassing the 2% industry average).
A social media engagement rate over
10%
Over
52,900
impressions on social media
Over
1,900
social media followers
Over
107,000
e-communications sent out with a click-through rate of 16% (surpassing the 2% industry average).
A social media engagement rate over
21%
In 2025, AIA Canada continued to support the collision sector with the Collision Repair’s Council, the CCIF Steering Committee, and holding two Canadian Collision Industry Forums.
Name | Company | Title |
|---|---|---|
Sylvain Séguin | Uni-Select / Bumper to Bumper Inc. | Chair |
Jeff Labanovich | Aviva AutoCare Centre | Past Chair |
Amin Youssef | Fix Network Canada | Young leader |
Beverly Kodybra | LKQ Refinish | Educator |
Brandon Roy | CARSTAR Halifax Group | Collision repairer shop owner/manager representative |
Brian Chiu | Accessories Development, Nissan Canada Inc. | OEM dealer representative |
Christina Christopher | Aviva | Insurance representative |
Dave Foster | CARSTAR Canada | Collision repairer national/ regional network representative |
David Riberio | Automotive Retailers Association | Special advisor |
Greg Wing | Simplicity Car Care | Collision repairer national/ regional network representative |
Jeff Brown | Don-Mor Automotive Group | Collision repairer shop owner/manager representative |
Jennifer Everett | Enterprise Mobility | Supplier representative |
Matthew Bannister | Titanium Tools and Equipment Inc. | Supplier representative |
Raj Kavia | Luxuria Auto | OEM dealer representative |
Stuart Klein | Automotive Industries Association of Canada | AIA Canada collision programs management representative |
Name | Company |
|---|---|
Daryll O’Keefe | Fix Network ‑ Canada |
Paul Prochilo | Simplicity Car Care |
Rick Hatswell | Craftsman Collision |
Ryan Bruno | CSN Collision |
Sabrina Thring | Driven Brands |
Stephen Boyd | The Boyd Group Inc. |
The Canadian Collision Industry Forum (CCIF) gathered in Toronto during the Canadian Auto Care Industry Conference (CAIC), bringing together over 500 industry professionals for two days of networking, learning at future-focused sessions, and viewing the innovative CCIF Vendor Showcase, where 30 vendors had the opportunity to display their latest products and services to Canada’s collision industry.
Date: March 19 to 20, 2025
Venue: Delta Hotels by Marriott Toronto Airport and Conference Centre
562
attendees
The Canadian Collision Industry Forum (CCIF) got together in Calgary to connect with industry peers and to attend insightful sessions about the latest industry trends, challenges, and opportunities.
Date: September 17 to 18, 2025
Venue: Westin Calgary Airport, Calgary, Alberta
326
attendees
I-CAR Canada continued to be the premier collision training in Canada in both English and French. With hundreds of hours of course credits available, students can study topics ranging from electric vehicles, welding, estimating, to advanced driver assistance systems (ADAS).
29,586
Independent Learning Courses completed
2,197
live classes completed
2,084
webinars
Over
4,600
people enrolled in an I-CAR Canada course
82
new students joined I-CAR Canada in 2025
Through the AIA High Fives for Kids Foundation, AIA Canada and its members continued to support Canadian children’s charities and provide scholarship funding across the country.
given in 2025
Amount | Name |
|---|---|
$2,000 | Fundraiser Reitmeier – Desjardins Family |
$5,000 | YWCA Calgary |
In 2025, the Young Professionals in the Auto Care sector (YPA) continued to deliver a dynamic mix of virtual and in-person events, including Student Aftermarket Day at Georgian College’s Automotive Business School of Canada, the YPA Community virtual town hall, the YPA Community connect: Learning and leadership social, and the YPA Community speed mentoring roundtable.
The YPA Community further strengthened its presence within AIA Canada, growing into a vibrant network of members under 45 who are advancing their careers through mentorship, thought leadership, and meaningful networking opportunities.
The YPA Committee, mandated to represent the voice of young professionals in the auto care sector, played a key role in guiding these initiatives. We extend our sincere thanks to the Committee members who generously contributed their time, expertise, and insight throughout the year.
Name | Company |
|---|---|
Adam Malik | Turnkey Media Solutions |
Andrew Harvey | Recochem Inc. |
Candice James | CARFAX Canada |
Derek Suen | Alliance Automotive Group |
Devin TerMarsch | DRiV/Tenneco |
Georgia Ludwig | Wakefield Canada |
Hitesh Patel | Transtar Industries (King-O-Matic) |
Jennifer Fox | Auto Electric Service Ltd. |
Kari Hann | Specialty Sales & Marketing |
Mark Potts | DRiV/Tenneco |
Nathaniel Willsie | Grote Industries Co. |
Pragati Upadhyay | Wakefield Canada |
Shannon Tardiff | CSN Collision |
Noah Smolders | AutologiQ |
Stephanie Cooney-Mann | UAP Inc. |
Zakari Krieger | Fix Network |
The Young Leader of the Year Award is presented annually on behalf of the Young Professionals in the Auto care sector (YPA) Committee to an outstanding young professional in the auto care sector.
Kari Hann, marketing and digital communications manager – Specialty Sales & Marketing
The AIA Canada Distinguished Service Award recognizes a lifetime of outstanding service and leadership. It is the highest award presented by AIA Canada to an individual member.
Bob Jaworski, president – Auto Electric Service Ltd.
The AIA High Fives for Kids (H5s4Ks) Foundation Distinguished Recognition Award recognizes outstanding efforts in supporting the Foundation’s mission and making a meaningful impact on the lives of young Canadians.
Andy Murphy, business development – Modern Sales Co-op
Name | Position |
|---|---|
Adanna Anyalechi | Data and marketing coordinator |
Beth Steel | Special projects manager, strategic programs and training |
Brendan Mullen | Vice president, marketing and member engagement |
Bronwyn Lee | Senior project coordinator, Innovation in Automotive Training program |
Bryan Paul | Project coordinator, Innovation in Automotive Training program |
Chenqu Zong | Senior finance officer |
Chloé Devine Drouin | Director, digital marketing and communications |
Elise Bulhoes | Collision sector coordinator |
Emily Holtby | Vice president, government relations |
Emily Reed | Content and media coordinator |
Emma Shi | Senior finance officer |
Enaya Serhane | Finance officer |
Grace Moreland | Manager, member relations |
Ibti Ridha | Vice president, finance and operations |
Jason Wu | Project coordinator, Innovation in Automotive Training program |
Jean-Francois Champagne, CAE | President and CEO |
Judi Bastable | Senior manager, digital marketing and communications |
Kalli Foster | Manager, events |
Katelyn Young | Team leader, I-CAR Canada |
Larry McDonnell | Project coordinator, Innovation in Automotive Training program |
Lise Matthews | Manager, events and programs |
Lucy (Yanchun) Xie | Finance officer |
Maude Giroux | Manager, regional divisions |
Mia Pacheco | Coordinator, events and programs |
Micaela Korb | Project manager, Innovation in Automotive Training |
Ornella Mukele | Senior coordinator, collision programs (CCIF) |
Pamela Fraser | Senior coordinator, collision programs (CCIF) |
Pete Halazs | Senior instructor, specialty training programs |
Rosa Azizi | Senior operations and membership coordinator |
Scott Sinclair | Business development manager, I-CAR Canada |
Sebastien Guindon | Graphic designer |
Shamsia Quaraishi | Manager, research and governance |
Sophie Meunier | Collision sector coordinator |
Stuart Klein | Vice president, collision programs |
Susan Ramroop | Senior project coordinator, Innovation in Automotive Training |
Tanja Chahrour | Customer experience coordinator, collision sector |
Tanya Scheidl | Director, I-CAR Canada |
Zoe Zhou | Finance manager |
Tony Kuczynski
Chair
Mister Transmission
Chris Kinghorn
Vice-Chair
UAP Inc.
Jason Herle
Second Vice-Chair
Fountain Tire
Ryan Bruno
Past Chair
CSN Collision
Costa Haitas
Auto Service Group
Craig Jalbert
3M Canada Company (Automotive Aftermarket Division)
Trista Anger
BASF Coatings Inc.
Jasna Smiljcic
Jean-Francois Richard, CPA
SOGHU
Élisabeth Lambert
Pièces d’Auto Joliette
Michael O’Callaghan
Craftsman Collision
Micheline Davies
Canadian Tire
Pamela Lee
Mr. Lube + Tires
All of AIA Canada’s research is verified and validated by Communities of Practice, made up of industry professionals to ensure the data and analysis brings value to our members. We would like to thank our Community of Practice members for volunteering their time and sharing their expertise.
Name | Company |
|---|---|
Philip Atkins | MEMA |
Derek Suen | Alliance Automotive |
Noah Smolders | AutologiQ |
The Governance Committee supported the Board in reviewing and modernizing AIA Canada’s By-laws to ensure continued compliance with the Ontario Not-for-Profit Corporations Act (ONCA). The By-laws had not undergone a comprehensive update since 2009, with only minor revisions made in 2020.
In collaboration with legal counsel, the Governance Committee conducted a detailed review of the current By-laws. As a result, 43 amendments have been proposed, including 39 requiring an ordinary resolution (simple majority vote) and four requiring a special resolution (two-thirds majority vote), to be presented to members at the 2026 AGM.
Name | Company | Role |
|---|---|---|
Pamela Lee | Mr. Lube + Tires | Chair |
Tony Kuczynski | Mister Transmission | Member |
Jason Herle | Fountain Tire | Member |
PO Box 11356 STN H
Nepean, ON K2H 7V1
Canada
Toll Free: 800.808.2920
Telephone: 613.728-5821
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