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Understanding the OPC complaint process and Quebec’s right to repair law

Quebec’s Office de la protection du consommateur (OPC) plays a key role in protecting consumers and ensuring fair business practices under the Consumer Protection Act (CPA). With the Loi protégeant les consommateurs contre l’obsolescence programmée et favorisant la durabilité, la réparabilité et l’entretien des biens—Quebec’s right to repair legislation now...

From apprentice to instructor: A journey in collision repair with Andreas Roth

Starting in a family shop and officially entering the trade in 2013, Andreas Roth’s career has grown through hands-on experience, formal training, and national competitions. Now an I-CAR Canada instructor, he focuses on keeping technicians current in an industry that is constantly evolving with new technologies and repair standards.  Have...

AIA Canada announces new President/CEO

The Automotive Industries Association of Canada (AIA Canada) is pleased to announce the appointment of Emily Chung as its new President and CEO, effective January 2, 2026 With over two decades of experience in the automotive sector and a passion for empowering the next generation of industry leaders, Chung brings...

Transforming scale into strength in the EV era

The shift to electric vehicles (EVs) is not on the horizon—it is happening now, redefining auto care across Canada. In 2023, zero-emission vehicles made up roughly 11 percent of all new vehicle registrations in Canada, according to the Canada Energy Regulator—and that figure continues to climb with every new model...

Essential practices for high-voltage vehicle repairs

When researching original equipment manufacturer (OEM) repair information, you may encounter important notes, instructions, or warnings about high-voltage (HV) vehicles. These details are critical and can sometimes be overlooked.   Missing or ignoring them can create safety risks, cause damage to vehicle systems, or result in incomplete repairs. For technicians and...

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Automotive Industries Association of Canada

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