The Automotive Industries Association of Canada commissioned a groundbreaking industry research project by J.D. Power and CHAT Integrated Media. The objective of the research was to uncover the current state of access to repair information across Canada through hundreds of surveys and interviews with automotive service providers (ASPs).
This is the first in a series of articles that looks at key issues and potential risks to the automotive aftermarket posed by a changing technological landscape and disruptions to access to vehicle repair information.
How the program works