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Right to repair and the OPC: Essential information and tools

Quebec’s Office de la protection du consommateur (OPC) plays a key role in protecting consumers and ensuring fair business practices under the Consumer Protection Act (CPA). With the Loi protégeant les consommateurs contre l’obsolescence programmée et favorisant la durabilité, la réparabilité et l’entretien des biens—Quebec’s right to repair legislation now...

Customer retention in the auto care sector: Getting it right

Canada’s auto care industry is more competitive than ever. Customers can compare shops instantly, read reviews in minutes, and switch providers with little effort. At the same time, vehicles are becoming more complex, with advanced driver assistance systems (ADAS), electrification, and software-driven diagnostics changing what service looks like. In this environment, customer retention must be...

Future-proofing Canada’s auto care workforce through mentorship

Canada’s auto care sector has long been defined by experience, resilience, and relationships built over decades. Today, it stands at an inflection point. As veteran professionals begin to step away from the industry, a new generation is ready to step in, but not without challenges. In a conversation with Adam...

Driving workforce readiness in Canada’s auto care sector

Across Canada’s auto care and collision repair sector, the pace of technological change is redefining what it means to be job ready. Advanced driver assistance systems (ADAS), evolving original equipment manufacturer (OEM) procedures, and increasingly complex diagnostics are now standard in modern repair environments.  The issue is not a lack of quality in education....

Member update: Temporary Foreign Worker policy approach from the federal government

The federal government has unveiled an updated immigration and Temporary Foreign Worker (TFW) strategy as part of its ongoing target to reduce the share of temporary residents to under 5per cent of Canada’s total population by the end of 2027. While these reforms impose stricter caps on low-wage TFW streams...

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Automotive Industries Association of Canada

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