(Executive summary) E-tailing: Online Shopping of Vehicle Parts & Fluids

Executive summary
Even before COVID hit, online purchase rates were on the rise in Canada. Not surprisingly, once the pandemic hit businesses saw a huge increase in the number of consumers prioritizing online shopping.

While this has been a boon for big-name retailers, how has this trend affected the automotive aftermarket? Part of the 2021-2022 Consumer Behaviour Series, ‘E-tailing: Online Shopping of Vehicle Parts & Fluids’ report looks at the effect the pandemic has had on the way Canadian drivers use online retailers to purchase automotive parts and fluids.

Who was more likely to shop online for car parts? What did they buy and where? What did they do with what they bought? We also look at whether these trends are a reaction to the pandemic or if they’re here to stay.

The Consumer Behaviour Series helps AIA Canada members stay ahead of the curve, by providing hard data and analysis that allows businesses to make the strategic decisions they need to stay competitive in an ever-changing aftermarket.


Park N Fly Benefits

How the program works

  • Members select their departure city from the drop-down menu
    1. Choose Valet or Self-Park where applicable
    2. Enter their outbound and return dates
    3. Click find your rate
    4. The rates will automatically load
    5. Print a copy of the coupon
  • When exiting the lot
    1. Scan the printed Park’N Fly coupon at the Self-Park pay station
  • If members are using a Valet location
    • Hand a copy of the printed voucher to the agent at check-out or give them the discount code 1120313 once the code is entered by the agent the rate will automatically append to the AIA Canada rate program.
  • Discount Code 1120313
  • At check out members simply scan their pre-printed coupon the Valet or Self-Park pay station
  • When exiting the lot
    • Select form of payment
      1. Credit card
      2. Debit card
    • If they have any difficulties simply
      1. Manually enter 1120313 at the pay station and the rate will be applied
    • Scan the Park’N Fly ticket