AIA Canada offers various e-publications that relate to the automotive aftermarket industry. AIA publications are available at no cost for members via their member account, otherwise available for purchase to non-members. Please note for purchases that are free, no credit information is required, but you will still need to complete the form to access the resources.
Dealership vs. Independent: How Canadian Vehicle Owners Choose a Service Provider
Our latest report, Dealership vs. Independent: How Are Canadian Vehicle Owners Choosing a Service Provider, looks at what drives some owners to visit dealerships while others choose independent shops.