Hard Work Pays Off in the Aftermarket Industry: Spotlight on Mark Potts
No one said it would be easy—especially not Mark Potts. If you ask him, he will tell you that to get ahead in the aftermarket industry requires a lot of hard work. But with dedication and a focus on customer service, the aftermarket offers endless possibilities for growth and development.
Mark Potts
Strategic Accounts Manager
Company: DRiV ™ (Formerly Tenneco)
Years in the Automotive Aftermarket Industry: 10+
Did you know you wanted to work in the automotive aftermarket?
I held three internships while attending the Automotive Business School of Canada at a General Motors dealer in Toronto. I worked as a Service Advisor and Assistant New Vehicle Sales Manager in my time there. Towards the end of my final internship placement, I began to explore all my options. I was fortunate enough to meet Dean Clarke of Tenneco who visited Georgian and was looking to fill a vacant Area Sales Manager role in North/Central Ontario. Evaluating my options at that time, it was a great fit, and allowed me a fresh opportunity with what seemed endless possibilities at the age of 22.
How long have you been part of the YPA Committee?
Approximately seven years.
What advice would you give someone who is just starting out or is looking to transition into the industry?
Be prepared to put in the time and dedication. You will work evenings, some weekends, long hours, and many nights away. You are not going to get rich overnight, or immediately find yourself in some comfortable management position. You best be confident but not overconfident. Take risks and jump at the opportunities to take a leadership role. If you dedicate your time and show your client you care by earning their respect, you will earn their business, and in many ways, this will go back full circle to your management team.
About DRiV™
We are an automotive company that engineers and manufactures components for nearly every major automotive brand to make vehicles cleaner and safer. With our recent acquisition of Federal-Mogul, we also supply additional technology and some of the world’s most recognizable aftermarket brands to manufacturers, retailers, wholesalers, distributors and service facilities. These products improve fuel economy, reduce emissions and enhance safety.
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About the Young Professionals in the Aftermarket
Young Professionals in the Aftermarket (YPA) is an Automotive Industries Association of Canada (AIA Canada) committee comprising of young executives, of 45 years or younger, in the Canadian auto care sector. The Committee’s mandate is to ensure the future growth and prosperity of the aftermarket industry.
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