Upcoming report: Vehicle Maintenance & Repair – Perceptions and Preferences of Canadian Car Owners

March 4, 2022

Building customer trust and loyalty is key to a successful business. It’s vital for those in the aftermarket industry to understand what consumers want and expect when they bring their vehicles to the shop.

AIA Canada’s upcoming report, Vehicle Owner Attitudes Towards Maintenance & Repair: Views of Canadian Car Owners explores what drives customer loyalty and what helps build trust. You’ll get an in-depth look at:

  • why some vehicle owners visit dealerships instead of independent shops;
  • just how important consumers think vehicle maintenance is; and
  • what the best way is to remind them when it’s time to bring their car in.

This report is a must read for anyone looking to keep owners coming back to their shop year after year.

Available in March, 2022.


Park N Fly Benefits

How the program works

  • Members select their departure city from the drop-down menu
    1. Choose Valet or Self-Park where applicable
    2. Enter their outbound and return dates
    3. Click find your rate
    4. The rates will automatically load
    5. Print a copy of the coupon
  • When exiting the lot
    1. Scan the printed Park’N Fly coupon at the Self-Park pay station
  • If members are using a Valet location
    • Hand a copy of the printed voucher to the agent at check-out or give them the discount code 1120313 once the code is entered by the agent the rate will automatically append to the AIA Canada rate program.
  • Discount Code 1120313
  • At check out members simply scan their pre-printed coupon the Valet or Self-Park pay station
  • When exiting the lot
    • Select form of payment
      1. Credit card
      2. Debit card
    • If they have any difficulties simply
      1. Manually enter 1120313 at the pay station and the rate will be applied
    • Scan the Park’N Fly ticket