Vehicle Owner Attitudes Towards Maintenance and Repair: Views of 2,000 Canadians

Bringing in new customers is essential to growing any business. However, keeping existing clients happy is what makes a business successful in the long run. To generate customer trust and loyalty, aftermarket businesses need to understand what vehicle owners want and expect from their maintenance and repair providers.

The latest report in our Consumer Behaviour Series, Vehicle Owner Attitudes Towards Maintenance and Repair – Views of 2,000 Canadian Car Owners takes an in depth look at the expectations and choices of Canadian vehicle owners, when it comes time to take their vehicle to the shop.


Park N Fly Benefits

How the program works

  • Members select their departure city from the drop-down menu
    1. Choose Valet or Self-Park where applicable
    2. Enter their outbound and return dates
    3. Click find your rate
    4. The rates will automatically load
    5. Print a copy of the coupon
  • When exiting the lot
    1. Scan the printed Park’N Fly coupon at the Self-Park pay station
  • If members are using a Valet location
    • Hand a copy of the printed voucher to the agent at check-out or give them the discount code 1120313 once the code is entered by the agent the rate will automatically append to the AIA Canada rate program.
  • Discount Code 1120313
  • At check out members simply scan their pre-printed coupon the Valet or Self-Park pay station
  • When exiting the lot
    • Select form of payment
      1. Credit card
      2. Debit card
    • If they have any difficulties simply
      1. Manually enter 1120313 at the pay station and the rate will be applied
    • Scan the Park’N Fly ticket