Who has the right to repair? Vehicle owners’ perspectives on data access and ownership

As part of the Consumer Behaviour Series, this report takes an in-depth look at the awareness Canadian vehicle owners have towards in-car data and what it means for servicing and maintaining their vehicle. 

Created with auto care businesses in mind, this report will also provide data and insight on: 

• Data ownership preferences and expectations 

• Understanding the data produced by their vehicle 

• Data sharing preferences 

• Awareness and support of the global ‘right to repair’ campaign advocating for open access to diagnostic data from telematics-equipped vehicles 

By examining consumer understanding of vehicle data and the right to repair, this report provides Canadian auto care businesses with critical insights into how such awareness shapes perceptions and behaviors related to vehicle servicing, maintenance, and advocacy for legislative reform. 

A complimentary executive summary of the report is available.  

This report is free to AIA Canada members, and available to non-members for $199 CAD.